What can we help you with?

Getting Started

Quick Start Guide
Where can I find my Activation Code?
Where do I enter my Activation Code?

Frequently Asked Questions (FAQS)

COVID-19
- Do I need the 3rd COVID vaccine?
Blood Pressure
- What time of day should I take my blood pressure pill?

Other

I love Pill Pals. Do you have a Referral Program?
I love Pill Pals. Do you offer Bulk Discounts?
What are your operating hours?

Reports

How often can I get a report?
What is in a report for a Hospital, Clinic, or Prescriber?
What is in an Employer Report?
Who are reports available to?

Individuals

How do I ask a question?
Where can I view my Account Details and Order History?
Where can I view my Question History?

Hospitals

What is in a report for a Hospital, Clinic, or Prescriber?

Doctors & Prescribers

What is in a report for a Hospital, Clinic, or Prescriber?

Employer Programs

I am paying for my employee's plan. Can I view their Question History?
What is in an Employer Report?
Where can I find Employer Plans?

Privacy and Security

How can I export questions?
How can I request deletion of my data?

Our Mission: Making SENSE of Meds ™

Pill Pals® is THE Express Pharmacy. As a Pharmacy Membership Club, Pill Pals® is designed to save patients money while providing awesome service. Individual patients can join Pill Pals® and use Pill Pass® for FREE. Employers can create customized prescription benefits for their employees.

Pills Pals® was founded by the Eddings family. As a military family, they have a strong desire to ensure that patients understand their meds. Since the family has a licensed Clinical Pharmacist, with experience in several different patient environments, they utilized their joint experiences to create Pill Pals®. The Eddings family was concerned that patients were not getting the answers they needed. Most Pharmacists were too busy to provide full counseling or help to patients. And, many patients could not afford their meds. This created a gap in both adherence and compliance. At Pill Pals®, we aim to close that gap.

Pill Pals® is part of The Health Pals Company®, an Integrated Health System that provides medical related services to the general public. Our business sectors include, but are not limited to: Pharmacy, Home Health, Telemedicine, Veterinary, Nursing, and Medical Information Technology.

Pill Pass®, Health Pals®, Pill Pals®, Med Pass®, Med Pals®, The Care Pal Company®, Vet Pals™, Life Pals™, and various other terms and services are trademarks of The Health Pals® Company, LLC. All Rights Reserved.

Pill Pals® – Making SENSE of Meds ™

The Health Pals Company, LLC is an Equal Opportunity Employer.

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Every brand and product name mentioned on this website are trademarks of their respective owners.

Please call 9-1-1 if you are experiencing an emergency. Telemedicine is NOT for life threatening emergencies.

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